About Us
Real people. No chatbots. No call center.
TheWebTeam.co runs lean on purpose. We didn't build a big agency with account managers and a sales floor — we built a focused team that's good at a small number of things, with systems in place so you're never stuck waiting on one person's calendar.
Our core team has been building, hosting, and maintaining small business websites for over a decade. We've just packaged it differently — fixed prices instead of quotes, a portal instead of email chains, and a ticket system instead of "let me check with my guy."
The Team
Small on purpose. Flexible by design.
Project Coordinator
Your single point of contact once a project kicks off. Keeps builds on schedule, triages ticket requests, and makes sure nothing falls through the cracks.
Developers
Two in-house developers handle builds, Care Plan dev hours, and anything technical. They're the ones actually in your site when a ticket says "fixed."
QA
Checks every build and every change before it ships — different browsers, different devices, broken links, slow pages. Catches what a tired developer misses at 5pm on a Friday.
Strategy & Growth
Oversees SEO, Google Ads, and pricing/positioning — making sure the plans we sell actually make sense for the businesses buying them.
Contractor Network
Specialists we bring in as needed — copywriters, designers, niche integrations — so a project never stalls waiting on a skill we don't have in-house that day.
You talk to a person, always
Every ticket reply comes from someone on this team, not a script. We're just set up so the whole team can pick up where someone else left off — your project doesn't stop because one person is out sick.
How We Work
Automated where it helps you. Human where it matters.
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Checkout, scheduling, and pricing are self-serve. No sales calls, no waiting on a quote for things that don't need one. Pick a plan, pay, and we start.
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Support and actual work are human. Every ticket reply, every line of code, every design decision is made by someone on our team — reviewed and signed off by a real person, every time.
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We'll tell you when you don't need us. If your site's fine as-is, or a cheaper plan covers what you actually need, that's what we'll say — including in a strategy call you pay for.